Calorie Camp Frequently Asked Questions
Hello! Watch our intro video on Calorie Camp to learn how we turn calorie counting into a game.
Welcome to Calorie Camp! For a quick tour of all the brand new features we have to offer, take a minute and a half to watch our video introduction.
Not a fan of videos? Prefer reading? We totally get it. Below you will find written answers to many frequently asked questions.
What is Calorie Camp?
Calorie Camp is a platform that lets you share your food and activity reports with the community. You can set personal goals and earn badges and points for accomplishing tasks.
Why should I share my reports with the community?
By sharing reports and comments, you will enable as much support from the community as possible. When you know friends and other users of Calorie Camp will be seeing your reports and commenting on your progress, it holds you more accountable for your actions and increases the likelihood of achieving your goals. Not only will your motivation be improved with positive and supportive feedback, but it will allow you to help and learn from others as well. You can decide not to share your reports at any time with anyone (For more details read #6 below).
I always want my food reports to be private, can I opt out of Calorie Camp?
You have two options before submitting your day to assign the privacy level of your report. By clicking on the button in the upper right hand corner, 'private', you can decide who you'd like to share your report with. If you don't want to submit a report, click the link underneath the submit button, 'don't share, just complete my day' and no daily report will be created.
Why can I only set three goals when I see other members have eight for the week?
At the beginning, you start with the ability to set three goals. As you complete each week, you will have the opportunity to add one more goal to your list. It is often easier to work on a small number of goals at a time and build upon those as you progress.
How do I graduate to the next week?
You can complete a week by either completing your goals for that week or by marking 5 days complete.
I marked a day complete but my report wasn't made public, why not?
If you do not post a comment, your reports will not be made public to the community. We highly encourage you to share your comments so that others will become more engaged in your progress. In addition, if you have consumed less than 1200 calories for the day (which is the bare minimum intake for a sedentary adult, according to the American College of Sports Medicine), your report will not be made public in order to minimize triggering those with disordered eating behaviors.
Who are my 'Supporters'?
Supporters are the users who have chosen to 'support' and receive your reports. You can also pick and choose whose reports you'd like to see. If you want to control who can see your reports, you can change your privacy settings. Each report can have its own privacy level, which you can change right before submitting the report. If you want to remove or change the privacy level of a report, you can un-complete and recomplete your day and choose the new level. Your reports will share your foods, activities, calories, and net calories but will not share your weight or any other personal information from your profile.
Can I use Calorie Camp on my mobile app?
We are in the process of adding Calorie Camp to our mobile apps. While some functionality such as the ability to 'like', 'comment', or 'support' others using your app may not be complete at this time, you can do so from our website.
Goals and Badges
What does my 'Target Net Calorie' goal mean?
'Target Net Calories' is the recommended amount of calories you consume minus the amount you expend through activity. You can set your activity level in 'Account Settings' which allows us to estimate your calorie expenditure throughout the day. If you are logging all of your activities, you are essentially manually calculating this number. Therefore, in order to increase the accuracy of calories expended, when logging activities, please set your activity level to 'Sedentary'.
I consumed an entrée that contained 3 servings of vegetables but I did not get a check mark next to my goal, why not?
The specific food items you can set goal intakes for like fruits, vegetables, nuts/seeds, and fish are calculated by which category the food is in. For the above example, the food item is found in the category 'Entrees' not 'Vegetables' and therefore, at this time, the system does not process that as a vegetable.
Okay, but I logged 2 cups of vegetables and I still didn't reach my goal, what gives?
The serving sizes are determined by what makes the most sense for each food group in our database for us to calculate most accurately. Vegetables: 90g weight, Fruit: 15g carbohydrates, Nuts/seeds: 1 ounce, Fish: 3 ounces
I didn't get a badge but I really think I deserved it, what can I do?
When you go to your badges page, you can hover over each badge to see what you need to accomplish to receive it. If you think you've accomplished one successfully or feel like our definition of a badge needs revisiting, please email us at CalorieCamp@CalorieCount.com with your feedback.
Earndit Points, Privacy and Terms of Service
What is the deal with these points I'm earning? Can I use them for anything in the real world?
You deserve to be rewarded for your healthy habits! By being a successful member of our community you can earn points and yes, you can redeem those points for real life services and products. We are working with Earndit which represents various product retailer and service providers. Once you have accumulated the amount of points for your desired product or service, you will be asked for your shipping information. You will not be redirected to another site at any point in this process. If you have any customer support issues or questions related to redeeming your Calorie Camp points' products or services, please contact Earndit customer support at firstname.lastname@example.org.
How can I earn more points?
You can receive EarndIt points by submitting a report, receiving a badge, meeting 3 or more goals, receiving a comment or like, and giving a comment or like. The specifics are:
- Receive a badge: 6 points
- Receive a comment (per unique user): 2 points (capped at 10/day)
- Receive a like: 1 points (capped at 10/day)
- Give a comment (per unique user, also excluding your own reports): 2 points (capped at 10/day)
- Give a like: 1 point (capped at 10/day)
- Each goals complete: 3 points
- Submit report: 5 points
- Submit report publicly with comment: 8 points
I'm concerned about the privacy of any information I give Earndit in order to redeem a product or service with my points. Can I find out the details anywhere?
EarndIt will have to collect a limited amount of personally identifiable information and distribute it to its Reward Partners in order to facilitate the delivery of rewards by Reward Partners to reward recipients. The information shall consist only of name, address, telephone number and email address and only of those Calorie Camp users who voluntarily supply that information to redeem rewards they are eligible to receive.
EarndIt and its Reward Partners are not permitted to use this information for any purpose other than facilitating the delivery of rewards by Reward Partners, cannot store this information on their servers any longer than needed to complete a transaction and any follow-up customer support, cannot sell or give this information to any other third party and will not directly contact Calorie Camp users other than to respond to their requests for customer support or to expedite the delivery of their rewards. No other personally identifiable information shall be collected, shared, or used in anyway by Earndit or its Reward Partners.
Please note that Calorie Count is not the Reward Partner and is not legally responsible for the products or services offered through the rewards program. The holder and issuer of the product or service is the Reward Partner, and Reward Partner is and shall be fully responsible for any and all injuries, damages, claims, illnesses, liabilities and costs suffered by or in respect of a customer, caused in whole or in part by the Reward Partner, as well as for any unclaimed property liability arising from unredeemed products or services or portions thereof. You waive, and release Calorie Count and About Inc. and its officers, directors, employees and agents from, any claim, liabilities, damages, or injury arising from or related to any act or omission of Reward Partner in connection with the products and services provided in connection therewith and/or as it relates to compliance with applicable unclaimed property and other laws relating to the redemption of the products or services or any portion thereof. Products and services are redeemable in their entirety and on a one time basis only and may not be redeemed incrementally unless stated otherwise.
Are there any other rules or guidelines I need to know?
What is the function of the Premium Services?
Calorie Count's Calorie Camp Premium Service is offered for educational and motivational purposes only and is for individuals who are interested in building on their knowledge of general wellness and healthy behaviors. The information you receive is not intended to be used for the diagnosis or treatment of a health problem or as a substitute for consulting a licensed medical professional. Always consult your primary care physician for any medical advice, diagnosis, or treatment and before undertaking a new diet or exercise plan. For more health information read our User Agreement.