Interview Advice

Is anyone up?

I have a job interview tomorrow and I'm extremely nervous because it's for a decent job.

It's a pharmacy technician job, working at a call center.

I've met all the qualifications to take the next step which is some sort of call simulation thingy? They're going to have me take fake calls to see how I react to different situations.

Has anyone ever had to do anything like this before?
I have no idea what to expect and I HATEEEEE that!
I really think I'm going to bomb this.

If you already know all the technical info, I would practice articulating it clearly. Write down a scenario and practice with a friend - once you've said the words ALOUD once, they trip off your tongue more easily the next time.

Always appear confident; always look at the interviewer(s) when answering; Answer questions with more than an mere "yes or no" but don't dominate the interview; take ques from the interviewer(s) when it is time to move on; always have a closing question, even if it is "what's the next step?", "when will you be making a decision?", "when should I expect to hear something?" and ALWAYS thank the interviewer(s) for the opportunity and shake their hand(s).

I interview dozens of people every year.... trust me, these things are key. Makes a big impression!

I once screwed up a second interview because the interviewer didn't think that I wanted the job bad enough.  Don't be afraid to tell them you want the job.
Also knowing something about the company's history can help.  You will be able to say I would like to work for you because you do (insert what you like about company here).

If you're nervous about being interviewed, I would recommend searching "commonly asked interview questions" and having answers prepared to the questions.

If you're nervous about the call simulations, I have some tips for you.  I work in customer service so part of my job is answering phone calls.

- Always be polite and a little bit friendly.  Greeting a caller with "How are you"  may put her more at ease with you.  Also, at the end of every conversation, I like to say "Have a good day!" because that might brighten the person's day a little bit.

- Try your best to not get flustered.  If someone is angry and yelling at you, this can be hard.  You have to maintain control of the situation and say "I know that you're upset and that's perfectly understandable.  I'm going to do everything I can to help you resolve this situation and find a solution."  Try to calm the person and let them know you'll do everything you can to find a solution.

- If you don't know the answer to a question, don't make it up.  It's ok to admit you don't know something.  Put the person on hold and ask a supervisor.  The person will appreciate that you went out of your way to find the correct answer to their question.

- Watch your language and speak slowly.  I say "like" wayyy too much in real life, but when I'm at work, I talk more slowly and think about what I'm going to say ahead of time.  If you're nervous, you might fall into talkingreallyfastsothepersoncan'tunderstandwh atyou'resaying.  Just remember to breathe and think -- and avoid slang.

Good luck at the interview!!

Thanks for the advice everyone! It was much appreciated!

I ended up doing well, and the lady interviewing me said I would be "perfect" for the job.

I have a follow up interview this upcoming week!
Hopefully it goes well!

congrats, good luck on the second interview.